How to Connect Your Cylinder

With today’s propane cylinder safety valves, propane will no longer flow out of a cylinder simply by opening the hand wheel unless connected to your appliance.

Remember these tips:

Ready to connect:
  1. Make sure the cylinder hand wheel is turned OFF (clockwise) completely before connecting to your BBQ or other appliances.
  2. Make sure the appliance controls are turned OFF.
  3. Check that the fitting that connects to the cylinder valve is hand-tight before opening the hand wheel (counter-clockwise).
  4. If you do not have gas flowing to your BBQ, turn off your BBQ and the cylinder’s hand wheel, disconnect the fitting from the cylinder’s valve and repeat Steps 1 through 3.
  5. If trouble persists, please contact us at 1-833-820-6080
Always check cylinder for leaks:
  1. Always check all cylinder connections for leaks before using a BBQ or any other appliance for the first time, after an extended period, or any time you replace the cylinder.
  2. Brush a commercial leak detector solution (or a mixture of 50% liquid soap and 50% water) onto all connections and valves. If rising bubbles appear, you have a leak.
  3. Close the service valve, tighten the leaking connection, and test again. If bubbles continue, shut off the service valve, leave cylinder in a well-ventilated area (preferably outdoors) and contact a qualified service technician or 1-833-820-6080 and a member of our customer service team will gladly assist you.
  4. Never use matches or lighters to check for leaks.

Note: Be sure to follow any manufacturers’ instructions for the other appliances and follow all precautions. Please click here for the complete list of Safety Guidelines.