With today’s propane cylinder safety valves, propane will no longer flow out of a cylinder simply by opening the hand wheel unless connected to your appliance.
Remember these tips:
Ready to connect:
- Make sure the cylinder hand wheel is turned OFF (clockwise) completely before connecting to your BBQ or other appliances.
- Make sure the appliance controls are turned OFF.
- Check that the fitting that connects to the cylinder valve is hand-tight before opening the hand wheel (counter-clockwise).
- If you do not have gas flowing to your BBQ, turn off your BBQ and the cylinder’s hand wheel, disconnect the fitting from the cylinder’s valve and repeat Steps 1 through 3.
- If trouble persists, please contact us at 1-833-820-6080
Always check cylinder for leaks:
- Always check all cylinder connections for leaks before using a BBQ or any other appliance for the first time, after an extended period, or any time you replace the cylinder.
- Brush a commercial leak detector solution (or a mixture of 50% liquid soap and 50% water) onto all connections and valves. If rising bubbles appear, you have a leak.
- Close the service valve, tighten the leaking connection, and test again. If bubbles continue, shut off the service valve, leave cylinder in a well-ventilated area (preferably outdoors) and contact a qualified service technician or 1-833-820-6080 and a member of our customer service team will gladly assist you.
- Never use matches or lighters to check for leaks.
Note: Be sure to follow any manufacturers’ instructions for the other appliances and follow all precautions. Please click here for the complete list of Safety Guidelines.