No Refunds, Exchange Only.
If you have purchased a defective cylinder, you may exchange it by calling 1-877-693-3776 and one of our customer service representatives will gladly assist you in completing your exchange.
We will not refund cylinders that have been damaged in any way, nor will we by any means pick up a defective cylinder. It is the customer’s responsibility upon purchase to return the defective cylinder to the kiosk where it was purchased in order to complete an exchange.
If for any reason the kiosk in which you conducted your initial transaction is unable to process the exchange, PRO2GO will advise of the nearest location with operational kiosks and it will be the customer’s responsibility to get to that location and complete an exchange.
If you have any issues concerning your exchange or purchase or would like to inquire about a refund, please call 1-877-693-3776.